Refund policy

Return & Refund Policy

At Shirt Store, customer satisfaction is important to us. Please read our policy carefully before placing your order.

Returns

We do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference. All sales are final.

Please review product descriptions and size charts carefully before completing your purchase.

Defective, Damaged, or Incorrect Items

If you receive an item that is defective, damaged, or different from the item you ordered, please contact us within 7 days of receiving your order.

To help us resolve the issue quickly, please include:

Your order number
A description of the issue
Clear photos or videos showing the defect, damage, or incorrect item

You can contact us at support@shirtstore.online.

Once your claim has been reviewed and approved, we will issue a full refund to your original payment method. In some cases, we may not require the item to be returned.

Non-Refundable Situations

Refunds will not be provided for:

Change of mind
Incorrect size ordered by the customer
Personal preference
Normal wear and tear
Minor color variations due to screen settings

European Union Customers

If your order is shipped to a country within the European Union, you may have statutory consumer rights under applicable law. Where required by law, these rights will apply in addition to this policy.